Network Status of FibreHub Systems

Category: Knowledgebase

Please visit https://status.fibrehub.uk/ to see current status of the FibreHub networks.  

FibreHub WiFi connection problems

Category: Knowledgebase

If you are experiencing issues connecting to FibreHub WiFi, please ensure you have gone through the following checks before creating a support ticket. If on "FibreHub Free" SSID: Check you have gone ...

Door Entry Systems

Category: Knowledgebase

If you are having issues gaining entry to the rooms that your phone app or dongle would normally provide access to, please contact the centre manager (Suzie) or acting centre manager. If you are in th...

Fire Safety Policy

Category: FibreHub Policies and Procedures

PolicyThis policy sets out the measures and controls around fire safety precautions and emergency procedures.  PurposeThe FibreHub is shared by FibreHub employees and resident tenants, and, in some ar...

Access Control & Alarm Policy

Category: FibreHub Policies and Procedures

Policy    This policy sets out the control around building access and use of the security alarm system.     Purpose   The FibreHub building is shared by employees and resident tenants, and in...

Visitor Policy & Procedure

Category: FibreHub Policies and Procedures

Expectation   ALL VISITORS TO THE FIBREHUB MUST SIGN IN ON THE TABLET AT THE FRONT DESK ON ARRIVAL.  This includes all visitors meeting tenants and employees, and visitors who have booked spaces...